Junior customer support specialist
ImonėAB PaystraxMiestasKlaipėda / Vilnius, LithuaniaVeiklos sritisInformation TechnologyAtlyginimas1000 - 1300 Eur/ month (net)
Job description
- Respond to client inquiries in a professional and helpful manner, ensuring positive customer experience;
- Collaborate with other departments to resolve client issues efficiently and accurately;
- Handle service disruptions and follow the company’s escalation procedures when necessary;
- Extract and prepare transaction data reports for internal and external use.
Requirements
- Excellent communication in English (verbal and written);
- Previous experience in a Help Desk or Customer Service role;
- Strong interpersonal and administrative skills, with a keen attention to detail;
- A proactive, customer-focused mindset with a problem-solving attitude;
- Comfortable using computers, with solid knowledge of Microsoft Office tools;
- Familiarity with Salesforce is a plus;
- Experience in the Fintech industry is an advantage.
Company offers
- A unique fintech environment where you are truly appreciated, rewarded and recognized for your contributions;
- Wide opportunities for professional growth while working in a dynamic surrounding together with high-level financial professionals;
- Hybrid work-model;
- A chance to become a key person in an international company;
- Private health insurance and other benefits in constructive and ambitious working environment.
Job overview
Job ad expires on
2025-07-21
City
Klaipėda / Vilnius
Salary ranges
1000 – 1300 Eur/ month (net)
Field of work
Customer support
About company
PAYSTRAX is an innovative financial technology company specialising in payment card acquiring, providing European and UK merchants with state-of-the-art solutions for all their electronic payment transaction needs.
